Emergency Overnight Shelter
Volunteers are a key part of operating our Emergency Overnight Shelter for individuals and families who are experiencing homelessness. Please take a look at our Frequently Asked Questions, and make sure you are registered to volunteer before signing up for a shift using the calendar below.
How many meals should be provided?
20
Am I responsible for serving and eating utensils (including plates, napkins, cups), or just food? What about drinks and condiments?
It is not necessary to provide serving and eating utensils. Please provide all food items needed for the meal, including condiments (e.g. ketchup/salad dressing) and drinks (bottled water, jugs of lemonade/juice, or similar).
Can I cook onsite?
Our current kitchen is small and not outfitted for cooking, so food should be prepared offsite and delivered to the shelter ready to eat prior to mealtime.
Do meals need to be individually packaged?
The site allows for buffet serving, so breakfast and dinner can be delivered for buffet-style service.
What time does food need to be delivered?
Because many clients leave early in the morning, breakfast should be delivered the night before between 7:00 – 8:00 pm. Dinner should be dropped off between 7:00 – 7:30 pm
How do I enter the building? Where do I park?
The shelter is located at 38 North Austin Blvd in the former rectory of St. Catherine-St. Lucy Catholic church. Parking is adjacent to the building on the south side, entering from Austin. The shelter entrance is in the southwest corner of the building (not the front door facing Austin). There is a bell at the door to signal the Shelter Manager when you arrive.
What happens to leftovers?
They are stored and reheated for the next day. Please provide food in containers that allow for reheating (like aluminum foil).
What happens if my group is unable to fulfill its commitment or is running late?
Please reach out to Shelter Manager, Vivian Lott (vlott@housingforward.org) or call (708) 603-5506 as soon as possible so she can make alternative accommodations.
If I would prefer not to cook, can I donate a meal from a restaurant or supply a gift card instead?
Absolutely! If you are interested in donating a gift card, please consider purchasing from a local grocery store so our staff can buy shelf-stable items.