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Do you need immediate help?

If you are looking for temporary shelter, visit the Health Connection HUB.

If you are homeless or at risk of becoming homeless, please contact the Homelessness Prevention Call Center at 877-4-COOK-15 (877-426-6515) or visit

See our street outreach card

For information about our current services,  call (708) 338-1724 (toll-free 888-338-1744) Monday–Friday 9am–5pm
Learn about our Emergency Shelter status

If you are suffering from loss of income due to the current pandemic and are worried about maintaining stable housing, you may be eligible for assistance with rent, mortgage or utilities through our Emergency Housing Assistance program.

Eligibility Criteria

Emergency Assistance, Prevention & Stabilization Services

Documentation requirements for the Emergency Assistance Program:

  • You will need to provide identification. If you do not have current identification, our volunteers will help you acquire the identification necessary to obtain benefits and employment. Please bring anything that might qualify as proof of identification including social security cards, birth certificates, school records, medical records, prison release documents or other types of official communication such as a benefits award letter or utility bill or lease.
  • Certain types of assistance will require proof of income such as pay stubs, social security or link card awards or unemployment benefits.
  • You will also need to provide documentation regarding your financial issue, such as a 5-day notice and copy of your lease, a utility shut off notice and bill with past due amounts or appointment slips for medical visits or job interviews.

For additional information about required documentation, please call (708) 338-1724 ext. 307.

Supportive Housing

Minimum qualifications for all Supportive Housing programs:

  • Proof of homelessness, as defined by HUD.
  • Proof of all household income.
  • Photo identification.
  • Birth certificates for all household members

All housing programs received referrals through Entry Point, suburban Cook County’s Coordinated Entry system.
To learn more, visit

Housing Forward Service Area Map