Reports to

Executive Director

Job Summary

The director of development and communications provides strategic and operational direction for all fundraising and communication strategies and day-to-day development activities. The director of development & communications is responsible for leading donor relations, major gifts and providing direction and guidance to the development team in the areas of special events, direct marketing and communication, corporate and foundation relations and provides oversight for new and renewal public and private funding applications and reports.   This position is a member of the executive team and serves as a liaison with the board of directors, as well as manages the resource development and communications committee of the board of directors.  The position leads and supervises the development team of 3FTE and one contractual position.  S/he will serve as a leader of the organization, with an ability to motivate, inspire, and guide staff, board members, dedicated volunteers, and other professionals to meet annual fundraising goals.

Job Responsibilities

Essential Responsibilities:

  • Plan, execute and evaluate a comprehensive development plan to achieve annual fund-raising goals in collaboration with the executive director and resource development & communications committee to achieve a $2M fund-raising plan.
  • Provide oversight to all public grant applications generating $6.2M annually.
  • Develop new initiatives to expand the donor and funder bases including the development and execution of a major gifts program.
  • Develops and monitors income and expense budgets related to fundraising operations
  • Ensures adherence to policies, procedures and fund-raising code of ethics.

Donor Relations:

  • Builds relationships with key supporters and donors using a moves management process. Manages a portfolio of top donors and prospective donors with responsibility to meet annual goals. 
  • Develop and execute the fundraising strategy for an annual giving and major gifts with a focus on individual.
  • Create major gift proposals, track next steps and prepare stewardship reports.
  • Execute semi-annual appeal campaigns and track all incoming gifts. Oversee and prepare communications with donors and prospects including mailings, semi-annual appeals, and impact reports summarizing program outcomes.
  • Build relationships with corporations to solicit corporate gifts and sponsorships.

Connections Management

  • Institutionalize strategic partnerships to create comprehensive, long-term relationships with corporations/business. Serve as liaison to the resource & development committee of the board of directors providing leadership, insight and guidance on fulfilling strategic directions and initiatives related to development functions.
  • Lead the board of directors in identifying, cultivating and soliciting leadership gift/major gift prospects which may include training.
  • Advance donor relationships by planning and executing site visits and providing direction and oversight of donor cultivation events in conjunction with the board of directors.
  • Direct and provide guidance via the development manager, special events to associate board.

Marketing Communications and Brand Management:

  • Direct and oversee messaging brand consistency to build awareness, understanding, and buy-in among key constituents (major donors, volunteers, corporate & community supporters and congregations) that compel them toward action (donate, volunteer, connect) as part of our solution to homelessness.

Special Events:

  • Provide direction and oversight for the agency’s four signature events via the development manager, special events.

Public, Foundation & Corporate Funding:

  • Provide oversight of all public and private grant proposals and renewal application and private foundation reporting via the development manager, grants.

Administration and Professional Development

  • Plays an integral role in the executive team that guides the organization, continually advancing the role and importance of philanthropy within the organizational culture.
  • Assist the director of finance and administration with preparation of income cash flow projections.
  • Oversee fundraising and grant application calendars and timelines.
  • Ensure accuracy and currency of the agency’s donor database.
  • Develop balanced budgets for development activities in collaboration with committee and development team input. 
  • Participate in membership or networking activities for professional growth and development.
  • Maintain accurate donor records in SalesForce including oversight of coding of contributions and funding profiles. 

Supervisory Responsibilities:

  • Carry out supervisory responsibilities in accordance with Housing Forward’s policies and applicable laws. Responsibilities include developing job description, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


Ideal Qualities & Experiences

  • Motivate and inspires board and staff to grow the organizations giving pipeline.
  • Undergraduate degree required; advanced degree and/or Certified Fund Raising Executive (CFRE) credential preferred.
  • 7+ years of development and communications experience with track record of achieving measurable fund raising goals that includes strategy development, best practices, and creative problem-solving.
  • Highly motivated self-starter and team player with strong personal work ethic, able to excel in a collaborative and results-oriented environment. Strong analytical skills with the ability to assess current operational effectiveness and needs
  • Successful background in fundraising, grant-writing and sponsorship development.
  • Branding/marketing skills including thorough knowledge of digital and social media
  • Proven ability to coach and motivate team members to reach new levels of accomplishment and professional fulfillment.
  • Powerful professional network with ability to establish/nurture connections with influencers representing diverse backgrounds, professions and philanthropic interests.
  • Proven ability to build and maintain relationships with key constituents:  board members, sponsors, donors, volunteers, vendors, partners, venues, among others.
  • Excellent communications skills (both written and oral); ability to eloquently articulate Housing Forward’s mission, programs and impact.
  • Proven management and leadership capabilities.
  • Proficient knowledge of MS Office Suite, database experience.
  • Knowledge of SalesForce for nonprofits desirable.
  • This position will require some evening and weekend hours as necessary, and the ability to provide own transportation.


Hours of Work

Full-time equivalent (37.5 hours per week)