Program Area

Job Summary

The second shift staff works directly with homeless men, women and families in Housing Forward PADS’ Emergency Shelters. The position staffs the overnight shift (10:30pm – 5:00am) in the shelters.

Job Responsibilities

  • Ensure the safety and security of the shelter clients.
  • Monitor the shelter area and restrooms.
  • Register late arriving guests.
  • Reheat dinners, or prepare sandwiches for late arrivals.
  • Manage any situations that may arise overnight. Should a situation occur, complete necessary documentation (i.e. Incident Report).
  • Prepare coffee before 5:00am breakfast shift arrives.
  • Wake up guests who require an early wake-up call.
  • Complete a Shift Log providing a brief summary of the shift.
  • Maintain client confidentiality.
  • Maintain appropriate boundaries with clients at all times
  • Report any safety or client problems to the Shelter Manager.
  • Reinforce Emergency Shelter rules.
  • Attend training and in-services approved by the Shelter Manager.
  • Enter hours on biweekly time sheet and submit to Shelter Manager in a timely manner.
  • Perform other duties as assigned.




Ideal Qualities & Experiences


  • High School Diploma or equivalent
  • Some social service and/or security experience preferred
  • Candidates must have strong problem solving skills and the ability to respond appropriately in a crisis situation
  • Candidate should have a flexible schedule, as the position requires some on-call availability. 
  • Candidate must be on time for shift to relieve volunteers of their shelter duties.

Hours of Work

10:30pm – 5:00am. The position is part-time and hours are to be determined by Shelter Manager. Position may be on-call when overnight coverage is needed.