Reports to

Volunteer & Outreach Manager

Job Summary

The Volunteer Coordinator actively promotes volunteer opportunities to target congregations, civic groups, and local companies; assists with implementation of the volunteer management database and provides leadership in developing volunteer recognition opportunities.

Job Responsibilities

 Volunteer Management:

  • Work with Volunteer and Outreach Manager to developing annual volunteer goals and work plans.
  • Oversee volunteer opportunities for the agency’s programs.
  • Manage the volunteer database and generate monthly reports concerning volunteer activity
  • Coordinate with staff to cultivate and enrich current volunteer opportunities.
  • Assist with volunteer year-end-evaluation
  • Assist in planning of Annual Volunteer Appreciation Dinner and other appreciation events

Volunteer Appreciation:

  • Develop ongoing communication system (i.e. volunteer newsletter, e-news, etc.) to promote volunteer opportunities, program needs, program expansion and recognition of volunteer groups.
  • Ensure regular cultivation of, and communication with, all volunteers by drafting personalized thank-you letters and other necessary correspondence in order to foster and maintain contact with individual volunteers, community groups and corporations


  • Assist in building relationships with local schools, businesses, community/civic groups, and congregations to cultivate in-kind support through volunteer opportunities, meal donations and supplies.
  • Attend volunteer fairs and volunteer recruitment activities as assigned.
  • Regularly interface with volunteers and food groups to improve connection between the shelter and the agency.


  • Promote volunteer opportunities internally and externally, via internal postings and volunteer search websites.
  • Actively recruit groups, businesses and support congregations to fill volunteer and meal group openings/vacancies.
  • Participate in monthly training sessions including all pre-season season volunteer training sessions.

Other Duties:

  • As part of professional development, attend volunteer management in person/webinar trainings as instructed by Volunteer and Outreach Manager.

Minimum Qualifications

  • At least 21 years of age or older.
  • A Bachelor’s degree in Social Work, Sociology or Communication preferred.
  • Minimum of one year experience working with volunteers.  
  • Knowledge of issues related to homelessness and poverty.
  • Strong computer skills.
  • Strong oral and written communication skills - ability to communicate effectively in a diverse environment is a plus.
  • Must be a team player and detail oriented.
  • Ability to work under pressure and with a wide variety of people.

Hours of Work

Full-time AmeriCorps Member; 1700 hours to be completed within contracted timeframe. Routine schedule is Monday through Friday but must be willing to work occasional evening and weekend hours.


  • Living Allowance: $12,530 to be distributed in equal allotments every two weeks within the contract term.
  • Education Award: Upon successful completion of the member's term of service, the member will receive an education award from the National Service Trust in the amount of $5,730.
  • Health care insurance for the AmeriCorps member
  • Child care assistance if applicable.